Saturday, August 17, 2013

Technology Help Desk!!

New this year is an added support option for Hannibal Public School employees and technology issues. The Technology Help Desk will be available 7:30 a.m - 4:00 p.m., Monday - Friday beginning August 22. The desk will be open when school is in session, not on holidays, inclement weather days, etc.

This is a phone-in help desk for you to use when you feel that perhaps with just a little extra help, you can solve a technology issue that you are having. Just call the number (see the technology newsletter sent to all buildings via email). We will try to solve the issue you have and if we cannot, we will enter a tech request for you and schedule a time to meet in order to correct the problem.

This is an additional resource. You can of course submit your own technology request as you have traditionally done.

You can also send an email to the help desk (see the newsletter).

In all, our goal is to provide as much support in a timely manner as we can.